Unmanaged conflicts of interest can paralyze law firms, resulting in delaying client intake, straining attorney bandwidth, and eroding client trust. These unresolved conflicts not only slow down business but also invite serious consequences, such as disqualification from cases, ethical breaches, reputational harm, and financial penalties. Intapp Conflicts is an innovative and scalable solution to address all your conflict-related challenges. It is built to transform how firms identify, evaluate, and resolve conflicts. 

Intapp Conflicts capabilities, like search across clients, matters, parties, and enriched third-party datasets, enable analysts to identify potential risks before they escalate. Intapp Conflicts integrates with Intapp tools (Intapp DealCloud, Intapp Terms) and third-party apps to create a well-connected ecosystem that enables all law firm teams to work on the same data. 

Learn how, as an Intapp Partner, we use Intapp Conflicts to identify potential issues and resolve them before they impact your firm’s reputation. 

What is Intapp Conflicts?

Intapp Conflicts is the conflict of interest management solution designed for legal and professional firms. It provides a centralized view of information, enabling risk analysts to search for, assess, and report on potential conflicts. This product of Intapp Platform integrates internal data and external sources such as corporate hierarchies, PEP/sanctions lists, and third-party datasets, to present a complete, reliable view of conflict risk.

The AI assistance automatically categorizes search results into actionable tiers: “Issue,” “No Issue,” or “Uncertain.” Based on the categories, analysts can prioritize and address the high-risk cases first. Over time, the system learns from analyst feedback, continuously improving its accuracy and efficiency. 

By consolidating data, optimizing review workflows, and reducing manual oversight, Intapp Conflicts helps firms accelerate client onboarding, enhance compliance, and fortify audit trails with transparent, traceable reporting—all from a single source of truth.

Core Components of Intapp Conflicts

Intapp Conflicts capabilities help to streamline conflict detection, assessment, and governance. These components work together to expedite search, automate rule application, centralize data, manage user roles, configure system behavior, and enhance reporting—creating a seamless, audit-ready conflict management workflow. Here are a few components of Intapp Conflicts that every business must know before integrating it into the system:

1. Conflicts Search

Conflicts search enables comprehensive searches across information such as clients, matters, related parties, internal conflicts, and third-party sanction lists. Analysts can proactively identify issues before onboarding new business. 

2. Conflict Rules

This layer automates filtering to prioritize and rank search results using conditional logic, thereby accelerating the process by categorizing results with tags like “issues”, “non-issues”, etc., for quick resolution. 

3. Data Management

Data management manages and enriches data on clients, matters, and parties; integrating internal records with enriched external sources to increase visibility. 

4. System Configuration

Administrators can tailor the default behavior of the applications, such as search parameters, rule thresholds, reporting options, and third-party source integrations, aligning systems with firm-specific compliance policies and workflows. 

5. Users (Roles & Permissions)

This module is responsible for the setup and governance of user access, including roles, groups, and permissions, to ensure controlled and auditable access throughout the conflict clearance process.

6. Reports

Conflicts offer both interactive and standard reports. Interactive Reports features real-time, collaborative dashboards within the application, allowing users to update conflict-resolution status. 

Standard reports have static PDFs for Microsoft SSRS, designed for external distribution or archival purposes. 

Features of Intapp Conflicts

Intapp Conflicts offers numerous advanced tools to quickly identify, evaluate, and resolve conflicts of interest with great precision. From AI-driven analysis to tailored reporting, this conflict management system helps law firms to maintain healthy relationships with clients. Here are the features that make Intapp Conflicts the most reliable platform:

1. Mobile Preliminary Conflicts Search

Lawyers and analysts can use mobile devices to conduct quick, preliminary conflict searches, enabling fast decision-making and reducing delays in business development or client intake. Check your conflicts anytime, anywhere on your device.

2. AI-Assisted Review

The incorporation of artificial intelligence on the Intapp Platform has advanced the capabilities of Intapp Conflicts. It helps analysts categorize and prioritize potential conflicts by highlighting issues and uncertain cases, speeding up the review process with high accuracy.

3. Industry-Specific Risk Factors

With the Intapp Conflicts integration, law firms can configure the system to track industry-related risks, such as audit clients and independence rules, ensuring compliance with nuanced regulations across different practice areas. 

4. Configurable Reporting

With both interactive dashboards and standardized reports, Intapp Conflicts allows firms to tailor reporting to their needs. This streamlines collaboration, enhances transparency, and ensures stakeholders receive conflict resolution updates in the format they require.

5. Team Conflicts Review

Instead of focusing only on individual users or lawyers, this platform reviews conflicts at the team level. This holistic approach ensures that collective assignments don’t create ethical or business risks.

6. Outside Business Interests

Intapp Conflicts integration with Intapp Employee Compliance enables firms to identify potential risks arising from outside business interests or personal financial activities of lawyers and staff, thereby protecting the firm’s integrity.

Use Case of Intapp Conflicts for Legal Firms

For legal firms, compliance with conflicts-of-interest rules is most critical. Mismanagement of this can affect their client relationships, ethical standing, and even disqualify them from matters. Intapp Conflicts is the most reliable conflict management software, empowering legal practices to automate and streamline conflict checks, ensuring that firms protect client trust and maintain regulatory compliance. 

1. Engaging in Business Development

Law firms can use Intapp Conflicts before soliciting or pitching to a prospective client to confirm that the engagement doesn’t create any ethical or business conflicts with ongoing clients. Maintain your firm’s reputation by not committing any professional violations. 

2. Onboarding New Clients and Matters

Use Intapp Conflicts to perform searches across parties, matters, and related entities for every new client to ensure you don’t inadvertently represent the opposing sides in litigation. 

3. Hiring New Attorneys or Staff

Helps law firms check the background of laterals and new hires who may have prior client obligations. Determine if a candidate’s previous work poses a risk of confidential information leaks. 

4. Issuing Subpoenas in Litigation

Before serving subpoenas, law firms can use Intapp Conflicts to ensure the recipient isn’t a current or former client, protecting privilege and preventing conflicts that could harm case strategy.

5. Arranging Secondments with Clients

Intapp Conflicts integration in your law firm helps validate assignments to avoid loyalty issues when placing lawyers on secondment, ensuring there is no conflict of interest.

6. Approving Personal Investments by a Lawyer

To protect independence, firms use Intapp Conflicts to screen employee investments against client and matter data—safeguarding impartiality and regulatory compliance.

Intapp Conflict Integration with Intapp Products

Intapp Platforms’ product line is designed to enhance operational efficiency and maintain data integrity for law firms. Integrating Intapp Conflicts with other Intapp capabilities, such as DealCloud and Intake, creates a well-connected ecosystem where data flows naturally and consistently. 

1. Intapp DealCloud

Intapp DealCloud is a deal and relationship management platform that captures engagement data and client interactions. When you integrate it with Intapp Conflicts, as the deal team enters a new engagement in DealCloud, Conflicts automatically initiates the conflicts check, removing duplicate data entry and accelerating clearance. 

Once the review is complete, the decision flows back into DealCloud, updating all stakeholders and speeding up client onboarding. 

2. Intapp Employee Conpliance

A robust employee compliance system that tracks personal investments, outside activities, attestations, and more. When you integrate Intapp Employee compliance, the Conflicts team can view disclosures such as private investments or outside business interests directly within Intapp Conflicts. This native connectivity ensures the entire risk picture is visible in one place and reduces the manual effort required to verify information across different systems. 

3. Intapp Intake

Intapp Intake is a centralized intake and onboarding platform to manage new matters and clients. When you integrate Intapp Intake, firms gain a closed-loop process that automatically detects and vets joint-client situations. This ensures engagement onboarding includes embedded conflict checks, reducing manual oversight and boosting compliance rigor.

4. Intapp Terms

Intapp Terms is a tool designed to manage client terms and outside counsel guidelines, including billing rules, contract provisions, and engagement terms. When you do Intapp Terms integration with Intapp Conflicts natively, it pushes billing rules, reminders, and term statuses—such as expiration—into conflict workflows. This ensures that client-specific terms are enforced during clearance, reducing risk and billing errors.

Intapp Conflicts Integration with Third-Party Platforms

Intapp Conflicts integrates not only with other Intapp tools but also with third-party systems using Intapp Integration Services. It streamlines workflows and creates a more unified ecosystem, eliminating manual dependency and managing governance. 

1. Customer Relationship Management

Client Relationship Management systems, such as Microsoft Dynamics, are used to track client data, interactions, and pipelines. Intapp Conflicts integration with your CRM system helps build a strong relationship with your clients. By pulling client and engagement data from CRM platforms into Conflicts, initiate conflict reviews early during business development. This integration and early trigger reduce risk and streamline the clearance process. 

2. Practice Management System

Practice Management Systems like Elite 3E are used to manage clients, matters, billing, and resource allocation. When you integrate PMS, Intapp Conflicts leverages the matter and timekeeper data from Elite 3E to enrich conflict searches and rule evaluations. This ensures clearance aligns with real assignments and matter histories. 

3. Identity Management

Many law firms use foundational directory services that govern user identities, groups, and access control within a firm. When you integrate Intapp Conflicts with third-party systems, such as Active Directory, it ensures that conflict clearance actions respect role-based permissions. It provides audit-resilient, governance-aligned user management without manual updates, making conflict review both secure and manageable.

Benefits of Integrating Intapp Conflicts in Your Intapp Ecosystem

With Intapp Conflicts adoption, law firms can move beyond manual, error-prone conflict checks and embrace a more automated system. It not only centralizes the client and matter, but also leverages AI to deliver faster reviews, saving time and reducing compliance risks. Build strong client relationships with scalable conflict management that grows with the firm’s needs. 

1. Exceptional Time and Resources Saving

Integrating Intapp Conflicts with other Intapp products, such as DealCloud, streamlines the conflict checking process. Deal teams can now initiate a conflict request with a single click after entering the engagement data, eliminating duplicate entry across systems. This cuts the effort by approximately 50%, significantly accelerating new business approvals and freeing up valuable time for revenue-generating tasks. 

2. Enhanced Data Accuracy

When you integrate Intapp Conflicts with other products like Intapp DealCloud or Intapp Employee Compliance, the information is entered only once. All the integrations use the same information, creating a single source of truth and improving both data integrity and confidence in the conflict clearance workflow. 

3. Centralized Visibility

Integration of Intapp Conflicts into the existing system aggregates data from different internal systems, third-party apps, and employee compliance platforms, creating a unified interface. This gives you complete visibility into client information, conflict alerts, team assignments, audit trails, etc., all in a centralized view. 

4. AI-Driven Insights

AI-driven insights not only accelerate the process of identifying potential conflicts but also, over time, improve their accuracy as analysts validate suggestions. Firms can even configure custom conflict rules, such as prioritizing specific high-risk engagements, to enhance both precision and relevance. Moreover, AI reduces the time investment to identify potential issues by 50%. 

5. Strengthened Compliance & Auditability

Intapp Conflicts integration with your existing workflows provides complete tracking of conflict decisions, delivered through audit-ready records.

6. Improved Operational Scalability

Manual conflict management is not only slow but prone to errors. It is not feasible when your firm grows. Integration ensures consistency and governance even as volume increases. 

Conclusion

Conflict of interest management is not just about regulatory compliance—it is about protecting client trust and maintaining the firm’s reputation. Poor management of disputes can result in disqualified cases, ethical breaches, reputational damage, and even massive financial penalties. 

Intapp Conflicts empowers law firms and professional services to address all these shortcomings and potential issues before they arise. Automated workflows, transparent reporting, and holistic team-level reviews help firms resolve conflicts swiftly. Integrate the Intapp Conflicts and manage the compliance, data integrity, and conflicts of interest with precision to deliver a rich client experience. 

Frequently Asked Questions

1. Why must your firm integrate Intapp Conflicts?

Intapp Conflicts is the most reliable conflict management software, specially designed for legal firms and professional services. To maintain good relationships with clients, it is essential to avoid conflicts of interest. Intapp Conflicts helps you address the challenges that arise during conflict management. Reduce the risk of reputational harm, regulatory violations, and costly errors. 

2. What kind of data does Intapp Conflicts centralize?

Intapp Conflicts aggregates data from internal systems, corporate trees, and third-party sources—including clients, matters, and engagements—to provide a unified dataset for more accurate assessment analysis. 

3. How does integration with Intapp Employee Compliance help?

Intapp Conflicts integration with Intapp Employee Compliance enables analysts to view personal and outside business interests. You can check it in Intapp Conflicts to ensure conflicts involving staff’s external activities are detected early, without switching systems. 

4. How does Intapp Conflicts speed up the conflicts clearence process?

AI plays a significant role in accelerating the conflict clearance process. AI-assisted review quickly identifies potential issues and categorizes them. Based on that, analysts can differentiate between high- and low-risk cases. It not only accelerates decision-making but also enhances the accuracy of the process. 

5. What reporting capabilties does Intapp Conflicts offer?

Intapp Conflicts offers both interactive dashboards for real-time collaboration and standard PDF reports for archiving or external sharing. This dual approach ensures that conflict outcomes are communicated clearly and that audit trails are maintained in compliance.