This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your information when you use the Service. It also tells you about your privacy rights and how the law protects you. We use your data to provide and improve the Service. By using the Service, you agree to this Privacy Policy’s collection and use of information.
We operate in the United Kingdom, the United States of America, Australia, and India. We are committed to upholding the highest ethical standards in all aspects of our business, and this policy applies to all our global operations.
This Privacy Policy (“Privacy Policy”) provides you (“You” or “User” or “Your”) with some vital information in relation to your data and privacy. You are required to read this Privacy Policy carefully since Your use of www.neosalpha.com (hereinafter referred to as “Website” or “Site”) implies knowledge, understanding and acceptance of all terms of this Privacy Policy. In this Privacy Policy, We set out the types of information that We may collect, the purpose of collection of the information, how We collect, use, disclose, transfer and store Your information so that you can make an informed decision regarding the sharing of your personal information with Us. By accepting this Privacy Policy, You expressly agree to the collection, storage, processing, disclosure, and use of your information according to terms set out hereunder
By using the Website and/or by providing your information to Us, You consent to the collection and use of the information. This Privacy Policy is effective upon access by You to the Site and/or upon providing information to Us by any mode of communication. This Privacy Policy is incorporated into and subject to the Terms and Conditions on the Website.
This Privacy Policy does not apply to third-party websites linked from our Website. We are not responsible for any personal information you submit to such third parties. Please review their privacy policies before submitting your data.
We collect and store information primarily to provide our services. You can generally browse the Site without revealing any personal information.
Automatically collected information includes URL tracking, browser type, IP address, and activity logs. We use this to analyze user behavior and improve our Site.
We use cookies and similar technologies to analyze traffic and improve your experience. For further information, refer to our Cookie policy.
If you post messages, leave feedback, or correspond with us, we collect that data for dispute resolution, customer support, and other service-related issues.
Our server logs may collect additional technical data such as operating system, browser, referral site, duration of visit, and timestamp. This data is anonymized and used for aggregate analysis.
We may share your data with:
We ensure third parties uphold privacy protections that align with this Policy.
We will not sell your data to third parties without your consent unless legally required.
We may share information with external service providers operating the Site on our behalf. Disclosure is limited to what is necessary. Customer data may be transferred in a corporate acquisition or restructuring. We do not share your data with others for their marketing purposes.
We may disclose your personal information:
Your communications may be disclosed under applicable legal obligations.
You may contact us to update or revoke consent for your data. We retain data as long as necessary for the purposes outlined in this Policy or as required by law.
NeosAlpha fully complies with data processing requirements under the European Economic Area (EEA) regulations. Our website adheres to all applicable technical, security, and legal standards mandated by U.S. and EU regulations, including the General Data Protection Regulation (GDPR).
Effective May 25, 2018, the privacy rights of our clients based in the European Union are protected under the GDPR. This ensures transparent data handling, strict data security, and individual rights related to personal information.
You may delete or withdraw your consent for the use/collection of your information at any point by emailing [email protected]. Upon such a request, we will delete your information, subject to receiving a written request through your registered User ID. At Neosalpha’s sole discretion, you may not be eligible for further services thereafter.
Your visit and any dispute over privacy is subject to this policy and the Terms and Conditions set out on the Website, including limitations on damages. We reserve the right to change the Terms and Conditions and this Privacy Policy, at any time. We will post any changes so that You are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that We have about You.
If you have any queries regarding our Privacy Policy, please contact us at [email protected]
We respect your privacy and, in the event you do not wish to keep your information with us, we provide you with the option to “opt out” of your data by sending an email to [email protected]
