Business Goals
Our client is a multinational financial services corporation specialising in facilitating worldwide electronic funds transfers. They operate in over 200 countries and territories, connecting consumers, businesses, banks, and governments to enable secure and convenient digital payments. Their payment network is one of the largest and most sophisticated in the world, processing billions of transactions annually. As a global leader in digital payments, they are committed to driving innovation and transforming how people make purchases, transfer money, and manage their finances.
Their business focussed on modernising their payments platform to reduce operational costs and increase the monetisation of their core payments API. In addition, as a cross-border payments enabler, they were keen to offer the best in class services to their customers worldwide.
Technology Challenges
The core capabilities of the payments platform were exposed as SOAP web services. Even though multiple integration options were available to connect the payments platform with their customer’s infrastructure, some customers had challenges talking to legacy web services using WSDL. In addition, there were human-intervened workflows to onboard new customers and manage the existing ones.
Hence they wanted to expose their capabilities as modern REST APIs which their customers could easily access. In addition, they wanted the overall API adoption experience to be self-serve driven in a seamless, fast-paced fashion.
How NeosAlpha helped
After a detailed stakeholder workshop, our solution architects understood the challenges and business requirements. It was evident that our client required a comprehensive developer portal.
We leveraged Kong API Gateway SOAP-to-REST feature to expose SOAP services as RESTful APIs. This feature allows you to create RESTful APIs that can be consumed by modern applications and platforms that do not support SOAP. With API Gateway, you can easily convert SOAP requests to RESTful requests and vice versa. As a result, legacy SOAP services were made more accessible to a broader range of consumers.
We designed a customized API developer portal using the API Gateway modules for Drupal, a powerful open-source, enterprise-level content management system (CMS).
- A self-service portal that enables developers to explore and test APIs, view API documentation, generate API keys, and access support resources.
- The intuitive interface made it easy to navigate and provided comprehensive documentation and tutorials to assist developers with integrating APIs into their applications.
- The Portal had analytics and reporting capabilities to track API usage and performance.
- Custom UI to match the corporate branding
- Role-based access to users and administrators.
- Capability to trigger subscription-based notifications
Results
- 100% self-service portal for customers who can perform all the tasks without human intervention.
- Onboarding new customers are made quicker, easier and less expensive.
- Business teams experimented with usage-based pricing models since the portal provided them with analytics around API usage.
- Improved API governance, control over who can access the API, set usage limits, monitor usage analytics, and enforce security policies.
