Do your timekeepers struggle to keep up with the time entries while juggling an intense legal workload? For most law firms, managing back-to-back meetings, court appearances, document reviews, and client calls is an everyday struggle; valuable time slips through the cracks, resulting in lost revenue, compliance issues, and billing delays. 

Intapp Time steps in and offers an innovative solution that passively captures billable activity across all platforms, including Microsoft Teams, Outlook, Adobe, and mobile calls.  By integrating with Practice Management System, Billing System, and built-in compliance enforcement, Intapp Time empowers your firm to recover more revenue, reduce write-offs, and ensure that every minute invested is accounted for. Intapp Time offers various methods for recording time, including manual entries and automated capture. 

This blog will provide an in-depth understanding of Intapp Time, one of Intapp’s most popular products, along with its key features, benefits, and real-world use cases. 

What is Intapp Time?

Intapp Time is an innovative and intuitive time management solution designed to help professionals seamlessly capture billable activities and maximize their revenue. It enables users to record any element of their Workday effortlessly—whether it’s incoming or outgoing phone calls, meetings, appointments, or time spent reading and writing emails.

Key Features of Intapp Time

1. Flexible Timekeeping

Legal firms can choose between automated Intapp Time capture, manual timers, and direct entry, all accessible via both desktop and mobile devices. This flexibility allows professionals to log time in their preferred way – whether opting for running background capture, clicking start/stop timers, or typing entries directly. By supporting diverse workflows and user preferences, Intapp Time ensures efficient and accurate entry across devices. 

2. Automated Data Capture

Intapp Time automatically records activities such as meetings, emails, document edits, and browser tabs. It automatically populates time entries with details such as activity descriptions, durations, or work codes. This passive capture reduces the missed time and administrative burden by turning background workflows into billable entries. 

3. Reporting and Analysis

Get insights and reports into how time is spent – by client, matter, activity, type, or team. Firms can use these reports and dashboards to identify productivity patterns, bottlenecks, and realization rates, thereby managing resources and improving profitability. Law firms can make informed decisions and ensure time tracking drives business performance.

4. Mobile Accessibility

Professional services can track and manage entries on the go with a Web App or mobile app. Offers full functionality to enter, edit, or approve time from anywhere. Validated data entry fields mirror the desktop interface to ensure accuracy. 

5. Integration

You can integrate Intapp Time with various platforms and systems, including calendar apps, email, document management systems, project management tools, and billing systems. Integration enables a continuous data flow, resulting in smoother workflows and enhanced insights. Prevent delayed data and duplication to improve efficiency across business systems. 

6. Billing and Invoicing

The Integrated billing feature of Intapp Time helps you to generate accurate client invoices based on tracked time and expenses. Automated rates and write-ups enhance billing accuracy and efficiency, ensuring that all deliverables are invoiced reliably and transparently, thereby maximizing revenue capture. 

7. Time Tracking Automation

Automate the Intapp time capture process by detecting, recording, and suggesting usage across apps and documents. Reduces manual efforts for Intapp time entry and errors, helping you focus more on client work. 

Intapp Time Use Cases for Legal Firms

Intapp is quite popular among the legal and professional services. Intapp Time is designed to accurately manage the time-capturing and billing of law firm hours by integrating it within their systems. 

1. Document Review and Emailing – Since Intapp time tracks time passively, it becomes easy to log time spent on each document review or email. This ensures no billable time is missed, even for the smallest of tasks.
   
2. Court Appearances – A Lawyer can attend court sessions that can span several hours, and this can involve multiple case hearings. With access to Intapp Time Web or a mobile application, they can enter time entries in real-time, ensuring accurate and detailed records of time spent in court.
3. Unschedule Calls – Lawyers spend a reasonable amount of time catering to unscheduled calls throughout the day for legal matters. The incoming and outgoing calls can be assigned to the appropriate client and Matter. This eliminates the need for manual checking of the log for billable hours.
4. Reporting – The firm’s leadership wants to check if all the legal resources are meeting their billing time. Time allows us to track the amount of time each resource is working on any specific client or matter.

Intapp Time Integration with Intapp Products

1. Integration with Intapp Billstream

Intapp Billstream is Intapp’s billing solution, designed specifically for professional service firms. Professionals can review, edit, and approve time entries and expenses through a centralized and digital workflow, simplifying the pre-bill process. Customizable billing templates and automated compliance checks reduce the administrative overhead and speed up revenue collection. 

This integration accelerates the billing cycle, improves cash flow, and enhances collaboration between fee earners and billing teams, thereby reducing discrepancies in the final bill. 

2. Integration with Intapp Terms

Intapp Terms integration ensures management, tracking, and enforcement of client-specific outside counsel guidelines (OCGs), billing rules, and engagement terms. By centralizing the rule management and policies enforcement across matters and timekeepers, it reduces the risk of non-compliance and payment delays. 

When you integrate Intapp Time with Intapp Terms using Intapp IIS, it automatically applies required billing rules and client-specific guidelines at the time of entry, preventing non-compliant time capture and reducing the need for manual corrections during billing, thereby improving realization rates. 

Intapp Time Integration with Third-Party App

1. Project Management Tools

Atlassian Jira is a widely used project management tool in the legal and professional services industries. When you integrate it with Intapp Time, it captures time spent on tasks and project activities and converts them into accurate time entries. This reduces the dependency on manual efforts and ensures that all billable hours are accounted for, so the firm has a clear understanding of where time is being spent across client matters. 

The integration improves billing accuracy, resource allocation, and overall financial visibility across teams.

2. HRMS Tools

Workday and Bamboo HR are common HRMS platforms used by legal services to manage workforce data. HRMS integration with Intapp Time automatically synchronizes critical employee information, such as work schedules, approved leaves, public holidays, and time-off requests, directly into the timekeeping platform.

This updated data ensures that professionals’ availability is accurately reflected in their time entries, minimizing the chances of overbilling or compliance issues. Improve payroll accuracy, align billing with actual staff availability, and maintain up-to-date workforce records without relying on manual intervention. 

3. Productivity & Collaboration Platform

BigHand is a widespread legal workflow automation and productivity tracking software. When you integrate it with Intapp Time, it automatically converts productivity data, such as document creation, transcription, and delegation, into time entries. Legal professionals can focus on high-value tasks, while BigHand tracks their efforts in the background. This not only saves administrative overhead but also captures all the previously missed billable activities. 

This integration of Intapp Time with BigHand ensures consistent narrative quality, accurate work codes, and time alignment across both platforms.  

4. Client Engagement Platform

Microsoft Engage 365 is a client lifecycle platform designed for legal engagement, allowing law firms to plan, price, and monitor engagements with granular detail. By integrating the Intapp timekeeping platform with Engage 365, Intapp Time enables engagement-based time tracking, ensuring that all recorded activity aligns with defined fee arrangements and client billing. 

Time entries are automatically categorized based on the engagement terms. Lawyers receive real-time feedback when a task deviates from pricing expectations, allowing them to adjust their efforts accordingly. 

5. Email System

Emails and meetings are among the most frequently used yet underreported sources of billable time in law firms. Intapp Time integrates with platforms like Microsoft Outlook to track billable activities, including client correspondence, meeting participation, and follow-ups. 

All these insights are automatically drafted into suggested time entries, complete with narrative and matter details, ready for review and submission. This eliminates dependency on memory and manual logs while increasing captured time and improving accuracy.

Firms managing dozens of matters and clients can rely on Intapp Integration with email systems to ensure no billable communication is left.

Intapp Integration Packs and Process Library

Intapp offers a few pre-built integration packs and process libraries to help you accelerate the integration process, reducing configuration effort and achieving a streamlined workflow. These ready-to-use packs help the professional services to lay the foundation while starting with Intapp Integration in their system:

• Generic SQL Reverse-Sync Integration Pack

  This integration pack ensures two-way synchronization – capturing time data from external systems and pushing it back into Intapp using SQL. Ideal for aligning custom data models with Intapp’s time capture environment. 

• 3E Time Integration Pack – Submission Process
  

  A pre-configured workflow that streamlines pushing time entries captured in Intapp into the Elite 3E system. Automates data mapping and submission for cleaner, faster billing cycles.

• 3E Time Integration Pack – Reverse-Sync by Timestamp Process

  This template enables Elite 3E data—specifically, updated time records based on timestamps—to be integrated back into Intapp. Enables reconciliation and consistency across both platforms, ensuring that all captured time remains accurate and up-to-date.

Key Benefits of Intapp Time Integration

The legal service industry relies on accuracy, compliance, and responsiveness. Intapp Time exceeds the expectations of firms in each area by automating the time capture, aligning with billing policies, and freeing professionals to focus on client work. Here are a few benefits of  Intapp Time timekeeping:

• Accurate Time and Billing Records

  Intapp Time is recognized for its precision in time capture and billing alignment, powered by AI-driven automation. It reflects actual work performed by capturing activities across emails, documents, meetings, and casework in real-time. This automation minimizes human error, reduces unbillable gaps, resulting in consistent, audit-ready, and compliance with client-specific rules. 

• Automated Absence Tracking

  When you integrate Intapp Time with HRMS tools like Workday, you can view employee availability, leave, and scheduling in the timekeeping system. This integration enables real-time alignment between resource capacity and time entries. By automating absence tracking, firms can reduce compliance risk, improve resource visibility, and prevent errors that can impact reporting and client trust. 

• Streamlined Timesheets

  The passive capture and intelligent entry suggestions of Intapp Time help to maintain timesheets consistently. Professionals receive pre-populated entries based on their digital activity across the system, significantly reducing the administrative burden by completing timesheets on defined deadlines and streamlining approval and billing workflows.

• Enhanced Resource Planning

  Helps to manage resources with comprehensive visibility into time utilization, availability, and task-level tracking. Whether it’s about workload distribution, predicting capacity needs, or evaluating profitability per matter, Intapp Time supports the strategic management of resources backed by real-time data. Reduce burnout, improve staffing accuracy, and strengthen client service delivery—ensuring the right resources are available at the right time.

• Accelerate Firm Revenue

  Firms can accurately capture billable hours, shorten the time-to-invoice, reduce write-offs, and accelerate revenue realization. Helps align the billing cycle with actual work performed and entries in compliance with client rules, reducing delays that occur due to compliance gaps. Unlock greater revenue potential by preventing fee reduction and ensuring every minute of billable effort.

• Unburden Professionals

  Intapp Time alleviates the burden of logging hours by providing entry suggestions, flexible input options, and mobile capabilities. Lawyers can choose to track their time passively or manually, whichever suits their workflow. This automation enhances adoption and ensures consistent timekeeping, freeing attorneys to focus on more billable work and fewer administrative tasks. 

• Build Client Trust

  For professional services, it’s essential to build client trust by producing compliant, timely, and detailed time records that match their scope and terms of engagement.  Whether it’s about aligning with AFAs, task codes, or billing templates, this Intapp timekeeping software ensures accuracy at all levels, building credibility and long-term client relationships. 

Conclusion

In professional and legal services, every billable minute contributes to revenue generation, and that’s why you need a reliable timekeeping platform like Intapp Time. It bridges the gap with its intelligent and automated timekeeping, effortlessly capturing all work hours. It also integrates with key systems and enforces compliance from the moment of entry. 

From reducing the write-offs and accelerating billing cycles to empowering professionals with mobile-friendly time entry options, this Intapp product is transforming the process of accurate timekeeping. By offering a unified ecosystem, Intapp Time streamlines workflows, strengthens client trust, and drives measurable financial impact.

Frequently Asked Questions

1. What is Intapp Time used for?

Intapp Time is a cloud-based time-capture and billing readiness platform developed by Intapp, designed for professional services firms, such as law firms. It eliminates the need for manual entry, minimizes missed time, and enhances revenue capture by automating logs of both billable and non-billable activities, covering email, documents, calendar, web, and phone usage. 

2. What is the time captured in Intapp?

Time capture records detail user activity to create accurate time entries assisted by AI. It tracks unreleased time, helping administrators prompt timely submission and accelerate billing. Intapp Time features, such as tab-surface tracking, meeting capture, and shared time entries, ensure precision and consistency. 

3. How does Intapp Time work?

Intapp Time runs in the background of desktop or mobile devices and automatically captures the time-related events, populating duration, activity, matter, and narrative information. Users can choose between manual entry or automated capture and then submit compliant time entries into the firm’s billing system. AI assistance accelerates the recording process while enhancing data integrity. 

4. How does Intapp Time help with compliance and client-specific billing rules?

Intapp Time enforces client and firm billing requirements at the time of entry. By leveraging AI to flag or block non-warnings and non-compliant entries, we provide real-time reporting on missing or unreleased time. It ensures compliance with client-specific billing rules and outside counsel guidelines (OCGs). It supports manual rule creation, pulls data from e-billing systems, or integrates with Intapp Terms to extract billing terms from client contracts. 

5. Can Intapp Time integrate with our existing practice management or billing systems?

Yes, Intapp Time can integrate with your existing practice management or billing systems. It is a flexible Intapp product with integration capabilities via APIs and connectors, allowing for the synchronization of a wide range of legal practice management, financial, and billing systems. Whether you are using platforms like Elite 3E, Aderant, or any other billing platform, Intapp Time integrates and aligns with your existing processes.