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Travers Smith Modernizes Employee Provisioning
by Migrating from Intapp Integration Builder to Boomi/IIS

Travers Smith Modernizes Employee Provisioning by Migrating from Intapp Integration Builder to Boomi/IIS

Client Overview

Travers Smith is one of the UK’s leading independent law firms, providing legal services to multinational corporations, private equity firms, financial institutions, and high-growth businesses. As the firm’s technology landscape evolved, the IT team sought to modernize critical integrations to improve operational efficiency, simplify maintenance, and support future business growth.

The firm’s employee onboarding and identity provisioning processes relied on Intapp Integration Builder to provision users into Microsoft Active Directory and support downstream onboarding activities. Although the platform met core business requirements, its legacy architecture limited flexibility, visibility, and scalability as integration demands continued to grow.

Business Objective

Travers Smith wanted to modernize its employee provisioning platform by replacing Intapp Integration Builder with Boomi.

The objective was to automate employee lifecycle processes, improve operational visibility, reduce manual administration, simplify integration management, and establish a scalable cloud-based integration platform to support future HR, Microsoft, and enterprise system integrations.

Industry

Legal Services

Platform

Boomi

Service

Integration Modernization

Nick Owen
CTO
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Challenges

Legacy Integration Architecture

Employee provisioning relied on Intapp Integration Builder, making integrations increasingly difficult to maintain, enhance, and scale as business requirements evolved.

Manual Employee Provisioning Processes

Several onboarding activities, including Active Directory validation, mailbox provisioning, and exception handling, required manual intervention. These processes increased administrative effort and delayed employee onboarding.

Limited Operational Visibility

The legacy platform offered limited monitoring and troubleshooting capabilities, making it difficult for support teams to identify failures, investigate issues, and perform root cause analysis efficiently.

Duplicate Provisioning Risks

Without centralized orchestration and validation, additional operational checks were required to prevent duplicate Active Directory accounts and repeated processing during onboarding.

Scalability Constraints

As employee volumes and integration requirements increased, the existing Integration Builder solution became more difficult to extend while maintaining reliability and performance.

Looking to Modernize Legacy Intapp Integrations?

Legacy integration platforms can increase operational complexity and limit scalability. NeosAlpha helps organizations migrate from Intapp Integration Builder to Boomi/IIS, enabling automated workflows, improved governance, and a modern integration foundation for future growth.

Talk to a Intapp Expert

Solutions

Migration from Intapp Integration Builder to Boomi

Our Boomi experts modernized Travers Smith's employee provisioning platform by replacing legacy Intapp Integration Builder processes with Boomi. Rather than performing a direct migration, we redesigned the solution using reusable Boomi components, centralized orchestration, and modern integration best practices.

Automated Employee Provisioning

The new platform automated the entire employee onboarding lifecycle, including new-starter identification, Active Directory account creation, mailbox provisioning, security group assignment, and user attribute synchronization. This significantly reduced manual intervention while improving onboarding efficiency.

Intelligent Identity Validation

Boomi introduced automated validation and duplicate detection before provisioning new accounts. Standardized business rules ensured consistent identity management, prevented duplicate Active Directory records, and improved overall data quality.

Centralized Monitoring & Error Management

Comprehensive process monitoring, centralized logging, automated notifications, and improved reporting capabilities provided IT teams with greater operational visibility and enabled faster issue resolution.

Scalable Integration Foundation

The new Boomi platform established a scalable, maintainable integration framework that supports future HR, finance, Microsoft, and enterprise application integrations while simplifying ongoing platform management.

Results

Reduced IT Administration

Automation eliminated repetitive manual provisioning tasks, significantly reducing the effort required to onboard new employees and manage identity lifecycle processes.

Faster Employee Onboarding

Employees received Active Directory accounts, mailbox provisioning, and security group assignments more quickly, improving the overall onboarding experience.

Improved Identity Data Quality

Automated validation, standardized business rules, and duplicate prevention improved the accuracy and consistency of identity information across HR systems and Active Directory.

Enhanced Operational Visibility

Boomi's centralized monitoring, reporting, and exception management capabilities enabled IT teams to proactively identify, investigate, and resolve integration issues.

Future-Ready Integration Platform

Travers Smith established a modern integration platform to support future digital transformation initiatives while reducing dependence on legacy integration technologies.

Technology Stack

Travers Smith Modernizes Employee Provisioning by Migrating from Intapp Integration Builder to Boomi/IIS
Travers Smith Modernizes Employee Provisioning by Migrating from Intapp Integration Builder to Boomi/IIS
Travers Smith Modernizes Employee Provisioning by Migrating from Intapp Integration Builder to Boomi/IIS
Travers Smith Modernizes Employee Provisioning by Migrating from Intapp Integration Builder to Boomi/IIS

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