Legacy On-Premise ERP
The existing Microsoft Dynamics Great Plains system lacked the flexibility and scalability required to support the company’s expanding operations and omnichannel strategy.
The client is a European manufacturer operating a direct-to-consumer eCommerce platform along with multiple retail locations across the region. Through a unique business model and strong market positioning, the company experienced rapid growth in a short period. As part of its long-term strategy, the organization planned to expand its omnichannel presence by scaling both its physical retail network and digital commerce platform.
To support its expansion strategy, the client aimed to modernize its IT landscape by replacing its legacy on-premise ERP system with a scalable cloud-based solution. The organization wanted to accelerate the order-to-cash process, improve operational visibility, and create a centralized system that could unify data across sales channels, warehouses, and finance operations. Migrating from Microsoft Dynamics Great Plains to NetSuite was identified as a key step in enabling real-time business insights and supporting the company’s evolving omnichannel growth model.
E-commerce/Retail
Netsuite
ERP Migration
The existing Microsoft Dynamics Great Plains system lacked the flexibility and scalability required to support the company’s expanding operations and omnichannel strategy.
The legacy ERP was incompatible with the fulfillment partner’s order management platform, resulting in operational inefficiencies.
Inventory, procurement, and sales data were distributed across multiple systems, making it difficult for teams to access real-time information across locations and channels.
Several operational processes, including order processing and invoice generation, relied on manual intervention, slowing down operations and affecting cash flow.
Planning to migrate from a legacy ERP to NetSuite to support omnichannel growth? NeosAlpha helps manufacturers modernize operations with customized NetSuite implementations and seamless ERP migrations.
Explore our NetSuite ServicesNeosAlpha led the end-to-end migration from Microsoft Dynamics Great Plains to NetSuite. The implementation began with a discovery phase to analyze existing business processes and design a NetSuite architecture aligned with the client’s operational model.
The solution was delivered through a phased rollout, ensuring minimal disruption to business operations while enabling gradual adoption of the new ERP platform.
Custom SuiteScript code was developed to tailor NetSuite to the client’s operational workflows. Custom fields, record types, dashboards, reports, and page layouts were configured to replicate and improve existing business processes.
The system enabled procurement teams to monitor inventory levels across warehouses, retail stores, and digital channels in real time, improving demand planning and stock management.
NetSuite’s Bin Management capabilities were implemented to organize warehouse inventory and accurately track item locations within storage facilities.
NetSuite was configured as the central operational database, automating order processing, invoice generation, shipment updates, and inventory synchronization across the organization.
Custom analytics and formula-based calculations were implemented to track key performance indicators, including location-based quota attainment and operational performance metrics.
Improved supplier tracking and inventory management helped reduce COGS by nearly one-third.
Automated processes significantly reduced processing times across procurement, order fulfillment, and financial workflows.
Stakeholders gained a unified, real-time view of business performance across sales channels and operational units.
The modern ERP platform enabled the client to rapidly introduce new products and respond quickly to changing customer demands.
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